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Freelance khaled sdiri

freelance
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khaled sdiri

0.0/5 (0 Avis)
Membre depuis le 8 octobre 2023
Niveau de profil 100%

"Unlocking Worlds Through Words: Your Translation & Copywriting Partner"

With over a decade of experience, I am a highly dedicated and dependable professional known for consistently delivering top-quality services across diverse industries. Holding a master’s degree and fluency in Arabic, French, and English, I possess robust language proficiency and exceptional communication skills. My expertise spans a wide range of areas, including multilingual translation and localization, engaging social media management, compelling content writing and copywriting, efficient virtual assistance, administrative support, training and development leadership, strategic marketing, sales insight, project and business management, and effective communication and problem-solving.

Combined with strong research skills, exceptional language proficiency, and a passion for delivering high-quality translations that bridge language barriers.

Skills & Experience:

  • Multilingual Translation and Localization: I excel in accurately translating documents, websites, and various materials in multiple languages, ensuring cultural sensitivity and precision.
  • Engaging Social Media Management: I have a proven track record in managing social media accounts, creating captivating content, and actively engaging with the audience to drive brand awareness and customer engagement.
  • Compelling Content Writing and Copywriting: My creative writing skills enable me to craft persuasive and SEO-optimized content for blog posts, articles, websites, and product descriptions, effectively capturing attention and conveying messages.
  • Efficient Virtual Assistance and Administrative Support: I provide seamless support with data entry, email management, appointment scheduling, customer service, and general administrative tasks, ensuring streamlined operations and enhanced productivity.
  • Training & Development Leadership: Through my expertise in designing and delivering impactful training programs, I drive performance improvement, foster positive learning environments, and empower teams to reach their full potential.
  • Strategic Marketing and Sales Insight: My experience in strategic planning, marketing initiatives, and sales strategies contributes to overall business success, enabling me to align efforts with organizational goals and drive growth.
  • Project and Business Management Proficiency: I possess strong project management skills, ensuring timely delivery, goal achievement, and successful outcomes, while efficiently managing resources and stakeholders.
  • Effective Communication and Problem-solving: I am known for providing excellent customer service, resolving issues, and maintaining positive relationships through clear and concise communication, coupled with a proactive problem-solving approach.
  • Proficiency in MS Office and Outlook: I leverage my knowledge of MS Office tools to facilitate efficient communication, organization, and seamless collaboration.

In summary, as a committed professional, I offer exceptional virtual assistance, translation, content creation, and administrative support services. My diverse skill set, coupled with a proven track record of delivering excellence, makes me an ideal choice for businesses seeking reliable support and measurable results. Let’s collaborate to enhance your business success and exceed your expectations.

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Projets réalisés

PRESERVING HISTORICAL NARRATIVES ARABIC TO ENGLISH TRANSLATION

PRESERVING HISTORICAL NARRATIVES ARABIC TO ENGLISH TRANSLATION

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PROOFREADING AND CONTENT ENHANCEMENT FOR AN ARABIC COMPANY\'S ENGLISH WEBSITE

PROOFREADING AND CONTENT ENHANCEMENT FOR AN ARABIC COMPANY'S ENGLISH WEBSITE

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COPYWRITING AND CONTENT WRITING FOR A DESIGN COMPANY

COPYWRITING AND CONTENT WRITING FOR A DESIGN COMPANY

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EMPOWERING WOMEN - ARABIC TO ENGLISH TRANSLATION

EMPOWERING WOMEN - ARABIC TO ENGLISH TRANSLATION

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Arabic to English Translation Project - Enhancing Cultural Exchange

Arabic to English Translation Project - Enhancing Cultural Exchange

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2 Translation Projects - From English to Arabic

2 Translation Projects - From English to Arabic

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Expériences

Training Specialist and Translator

  •  ICAO Aviation Security Training Center (ASTC) of Tunis and TRAINAIRPLUS Full Member GAT/ICAO

• Plan and develop training plans based on requirements from internal and external stakeholders, and by assessing departmental training needs.
• Accurately translate written documents from English to Arabic and vice versa.
• Review and ensure translations meet high-quality standards and are error-free: grammar, punctuation, and style.
• Develop creative concepts and ideas for marketing and academic campaigns.
• Proof-read and analyze content performance to eliminate errors and align with client objectives.
• Develop clear, persuasive messaging for different stakeholders’ identity and value propositions.
• Create and implement content strategies aligned with business objectives.
• Create compelling written content for various stakeholders.
• Develop programs focused on nurturing leadership skills among employees.
• Lead face-to-face and online meetings with international stakeholders and arrange translated outcomes.
• Facilitate training session and prepare necessary training materials (certificates, handouts, exams, presence/absence sheets…) for an effective training delivery.
• Manage the Learning Management System (LMS), including content publication, inquiries, and reporting.
• Develop programs focused on nurturing leadership skills among employees.
• Provide recommendations for internal staff training and course participation based on personnel training schedules.
• Communication with facility managers to coordinate, plan, and execute training programs.
• Generate and present comprehensive training reports based on participant training outcomes, aligning with the Training Matrix.
• Generate and maintain training reports: Activity reports, Absenteeism Report, Extra Training Needs Report...

Customer Service Team Lead

  •  Vistaprint
  •   - Fév 2015

• Full customer support: Phone, Chat and Email.
• Provided technical expertise and support to project teams, ensuring projects are delivered to the highest standards.
• Analyzed results, evaluated KPIs and maintained high performance teams.
• Developed a strong partnership with customer channel partners.
• Reached out to potential clients and ensured their loyalty.
• Met and exceeded sales targets.
• Coordinated tasks within the team and across departments.
• Developed and implemented strategies to increase the company's market share and reputation.
• Trained and developed new hires, resulting in promotions and career advancement.
• Maintained over 94% client loyalty and staff retention rate, correlated with superior customer service.
• Coordinated tasks within the team and across departments.
• Assisted in resolving escalated customer issues.